FAQ's for Purchasing Used Devices
All prices shown on our website are transparent and fairly calculated based on device condition and market value. There are no hidden charges, and what you see is what you pay.
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Warranty availability depends on the product type and condition. Refurbished devices usually come with a limited warranty, and warranty details are clearly mentioned on the product page before purchase.
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Once you place an order, the device is securely packed and delivered through our trusted delivery partners. For eligible locations, doorstep delivery is available to ensure a safe and convenient buying experience.
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You can buy mobiles, laptops, tablets, and other electronic devices, including refurbished and used options. All listed devices are tested for functionality and clearly described so you know exactly what you’re purchasing.
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FAQ's for Refurbished Devices
Yes. All refurbished mobiles sold on 1NCREDIBL3 go through multiple quality checks, including display, battery, camera, network, speakers, and overall performance. Only fully functional devices are listed for sale, so you get a phone that works smoothly and reliably.
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Absolutely. You can sell working, damaged, or unused mobiles on 1NCREDIBL3. Simply select your device, answer a few condition-related questions, get a price estimate, and we’ll arrange pickup and fast payment after verification.
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Yes. Most refurbished mobiles sold on our platform come with a limited warranty, depending on the product and condition. This ensures peace of mind and support in case of any functional issues after purchase.
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We offer doorstep pickup and delivery services for device selling and repairs. Our services are designed to be hassle-free, safe, and convenient, so you don’t need to step out or visit a store.
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A used phone is sold as-is by an individual, whereas a refurbished phone is professionally tested, repaired if needed, cleaned, and quality-checked before resale. Refurbished devices from 1NCREDIBL3 are verified for functionality, making them a safer and smarter choice.
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FAQ's for Repair/services of Devices
We offer doorstep pickup and delivery services for mobile repairs in supported locations. This ensures a convenient, safe, and hassle-free repair experience without visiting a service center.
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We offer both original and high-quality compatible spare parts, depending on customer preference and availability. Our team clearly explains the difference in pricing and quality before the repair, so you can choose what suits your budget and needs.
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Most common repairs like screen or battery replacement are completed within a few hours. Some complex repairs may take longer, but we always inform you about the estimated repair time in advance.
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Your data privacy is our priority. Our technicians do not access personal data, photos, or apps during repairs. However, we recommend backing up your data before submitting the device, especially for major repairs.
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We provide repairs for most mobile issues including display replacement, battery issues, charging port problems, speaker/mic faults, camera issues, software problems, and network-related issues. We service major brands like Apple, Samsung, OnePlus, Xiaomi, Vivo, Oppo, Realme, and more.
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FAQ's for Returns/Replacement of Devices.
You can raise a request by contacting our customer support or through your order page. Once the request is approved, we will arrange pickup of the device and guide you through the next steps clearly and transparently.
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The device should be in the same condition as delivered, without physical damage or unauthorized repairs. All original accessories (if provided) must be returned along with the device. Eligibility details are shared at the time of purchase.
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We offer returns or replacements as per the product’s eligibility and warranty terms. If you face any functional issue within the specified period, our support team will assist you with a smooth return or replacement process.
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FAQ's for Selling Used Devices
Yes. You can sell damaged, partially working, or non-working mobiles as well. Devices with screen damage, battery issues, speaker problems, or other faults are accepted, and the price is calculated based on the condition you select.
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Selling your mobile is simple. Select your brand and model, answer a few questions about the device condition, get an instant price estimate, and place the request. We arrange doorstep pickup and process payment after device verification.
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You only need a valid government-issued ID for verification. No invoices or original box are mandatory, making the process easy and hassle-free.
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If there is a difference in the actual device condition, our team will share a revised price after inspection. You can either accept the new price or choose to have the device returned—no pressure, no hidden charges.
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Once the device is picked up and verified, payment is processed quickly via UPI or bank transfer. We ensure a smooth and transparent payment process without unnecessary delays.
Apple MacBook
Business Laptop
Gaming Laptop
Apple Ipad
Android tablets
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